Terms & Conditions

Welcome to Rumario. By accessing or purchasing from our website — https://romario.com
you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. About Us

Rumario is a premium jacket manufacturing and retail brand specializing in high-quality outerwear designed for comfort, durability, and style.

Our mission is to deliver well-crafted jackets to customers worldwide while maintaining exceptional quality and service.

Domain Name: RUMARIO.com
Trade Name: RUMARIO
Company Name: RUMARIO
Registration Number: 2013/126977/07
Phone : 0027 730 720122
Email: info@rumario.com
Address: Gate 4, Shop S159 Oriental Plaza Fordsburg, Johannesburg, 2092 South Africa

2. Acceptance of Terms

By accessing our website or purchasing any product from Rumario, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

If you do not agree, please do not use our website or services.

3. Product Information

We strive to ensure that all information, images, descriptions, and pricing are accurate and up to date. However, occasional errors may occur. We reserve the right to correct any inaccuracies or omissions.

4. Orders & Payments

All orders are subject to availability and acceptance. Payment must be made in full before your order is processed.

We accept secure online payments via credit/debit card, PayPal, and other payment gateways as listed at checkout.

In rare cases where a product becomes unavailable after payment, we will notify you immediately and issue a full refund.

5. Shipping & Delivery

We ship worldwide. Orders are typically processed within 2–4 business days.

Delivery times vary based on your location and chosen shipping method. Rumario is not responsible for delays caused by third-party couriers, weather, or customs processes.

Order Cut-Off Time : Orders placed before 5:00 PM are processed the same business day.
Handling Time: 1–2 business days (Monday–Friday)
Transit Time: 1–2 business days (Monday–Friday)
Total Estimated Delivery Time: All destinations: 2–4 business days (handling + transit)
Shipping Cost: Free Shipping on all orders
Currency: ZAR (South African Rand)

Business Hours:

Monday–Saturday: 9:00 AM – 5:00 PM (GMT+02:00)
Sunday: Closed

6. Returns & Exchanges

We want you to love your Rumario jacket! If you’re not satisfied with your purchase, you can return or exchange your item within 30 days of receiving it, provided that:

The product is unused, unwashed, and in its original condition.
You provide proof of purchase at 0027 730 720122.
Custom or personalized jackets cannot be returned unless there is a manufacturing defect.
We accept returns and exchanges for all customers in serviced destinations.

Return Acceptance:

Defective products: Accepted
Non-defective products: Accepted

Exchanges:

Yes, exchanges are accepted.

Product Condition Required:

Only new products
Unopened
In original packaging
Never used

Return Method & Fees:

Return Method: By mail
Return Label: Customer responsibility
Restocking Fee: No cost
Refund Processing Time: Within 5 days after item is received

7. Intellectual Property

All images, logos, product designs, and content displayed on this website are the intellectual property of Rumario and are protected under applicable copyright and trademark laws.

No content may be copied, distributed, or used without our written permission.

8. Limitation of Liability

Rumario shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability is limited to the amount paid for the purchased product.

9. Governing Law

These Terms & Conditions are governed by and construed under the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of its courts.